Distribution & Retail
Gotham's distribution & retail expertise ranges from establishing competitive positioning, to developing geographic, channel, and end-market expansion strategies, to optimizing category and supply chain management, to streamlining cost structure and operations. We work with a wide spectrum of distribution & retail companies, including:
Market Study For Foodservice Fresh Produce Distributor: Establishing Customer Buying Behavior And Competitive Positioning
Developed a fact-based market study for a foodservice fresh produce distribution company to provide clarity on market and competitive dynamics. Gotham: conducted 55 anonymous interviews with and collected 134 survey responses from foodservice buyers to determine the company’s competitive positioning and the customer buying behavior; and developed bottom-up market sizing models to pin down the addressable market size for each foodservice end-market. By identifying executional areas where the company was underperforming its competitors, Gotham guided management’s focus on sales and operational execution improvement opportunities to improve the company’s competitive positioning, reduce customer attrition, and drive growth.
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Sales Optimization At Foodservice Fresh Produce Distributor: Assessing Salesforce Effectiveness and Developing A Commercial Operations Turnaround Plan
Conducted a 6-week commercial assessment for an entrepreneurial regional foodservice fresh produce distributor recently acquired by a PE firm, with the objectives of diagnosing financial underperformance and designing a commercial operations turnaround plan. To this end, Gotham: conducted a robust customer attrition analysis; interviewed salesforce and customers; mapped and assessed current processes; and reviewed performance measurement tools and KPIs. Gotham identified customer attrition drivers, sales process gaps, and organizational challenges, and redesigned the sales model to a hunter-maintainer structure with inside sales and improved service coordination. New KPIs, reporting dashboards, and a structured meeting cadence were implemented, unlocking 6–8% revenue and 10–12% EBITDA improvement opportunities.
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Customer & Market Due Diligence Of Leading Supplier Of Synthetic Fiber For Nonwovens: Establishing Competitive Positioning/Margin Sustainability
Conducted a 2-phased customer & market due diligence to establish target's competitive positioning and margin sustainability. To this end, Gotham: conducted 86 anonymous and “warm introduction” customer interviews; analyzed target’s customer base to establish where target competes within the synthetic fiber market; established target’s addressable market size/share and growth outlook in multiple end-markets; built a global synthetic fiber capacity and manufacturer-to-distributor product flow picture by fiber type, and profiled key manufacturers and distributors and established their market shares. Gotham’s assessment provided a comprehensive, fact-based view on the target’s competitive positioning, margin sustainability, and end-market growth outlook, allowing our client to successfully close the deal.
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