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Customer & Market Due Diligence

We establish a clear picture of the target company’s market positioning and growth potential in even the most complex and data-poor niche markets. Our analytical rigor and broad industry expertise enable us to perform a quick but robust assessment of key market drivers and trends, and build a bottom-up market model to establish reliable market size/growth projections. Through our exhaustive research, including customer, supplier, competitor, and expert interviews, we establish competitive dynamics, technology/service advantages, customer buying criteria, and customers’ perception of the target. We then develop a top-level strategic plan – in essence a post-acquisition growth roadmap (add-ons and organic) for our clients.

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CTV AdTech Platform
Deciphering CTV And Programmatic Advertising Ecosystems And Growth Outlook

Conducted a 3-week customer & market due diligence to establish the growth outlook of CTV and programmatic display advertising and the target’s competitive positioning in the CTV advertising ecosystem. To this end, Gotham:  conducted 35 interviews with and 280+ online surveys of publishers, advertisers, advertising agencies, and AdTech platforms; established CTV and programmatic display market dynamics and digital ad spend trends; and built a comprehensive database of AdTech platforms. Gotham provided our client a clear view on the inner workings of the CTV and programmatic display ad ecosystems and the target’s positioning within the CTV ecosystem. This clarity along with a fact-based outlook for digital marketing spend allowed our client to gain confidence in the target’s potential and move forward to close the deal.

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Managed Waste Solutions Provider
Understanding Risk Posed By National Haulers

Conducted a 3-week customer & market due diligence of a managed waste solutions provider to establish the target's positioning/risk vs. national waste haulers; its competitive differentiation; its margin stability and recession risk; and the overall managed waste solutions market size and growth expectations. To this end, Gotham:  conducted 33 interviews with and 73 online surveys of customers; built a detailed end-market level sizing model; determined the managed waste solutions competitive landscape; analyzed distances between landfills and the target’s customers; built a recession impact model; and established customer and hauler pricing mechanisms. Gotham provided a detailed view on the competitive dynamics and risks posed by the national waste haulers and the advantages of managed waste solutions providers, helping build client confidence in pursuing the target aggressively. 

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Behavioral Health Treatment Services Provider
Establishing Supply/Demand Imbalance And Growth Outlook

Conducted a 3-week customer & market due diligence to:  (1) establish the adolescent/young adult mental health treatment addressable market size; and (2) validate the target’s outpatient and short-term residential program growth opportunities. To this end, Gotham:  conducted interviews with and surveys of psychiatrists, educational consultants, residential programs, payors, and insurance advocates; built a supply/demand model to quantify the gap between current and unconstrained demand for these services; established insurance dynamics pertaining to behavioral health coverage; and built a database of residential treatment programs. Armed with the clarity on supply/demand imbalances in outpatient and short-term residential care treatment provided by Gotham, our client gained confidence in the target’s aggressive growth plan and moved forward to successfully close the deal. 

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Electric And Gas Utility Contractor
Establishing Market Size, Competitive Positioning, And Margin Sustainability

Conducted 3-week customers & market due diligence to establish the target’s margin sustainability, reputation, competitive positioning, and growth opportunities. To this end, Gotham:  performed a utility-specific spend and competitive dynamics assessment leveraging data from 30 utilities in 8 states; conducted interviews with key transmission and distribution executives at top customers; carried out a state-by-state deep dive to develop a competitive landscape and profile key competitors; and analyzed the target’s financial data to establish a margin profile by division, state, and project size. Gotham’s utility-by-utility assessment of the target’s current and expansion markets provided our client with clarity on the target’s margin sustainability, competitive positioning, and growth opportunities, allowing them to pursue the target aggressively. 

 

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Electrical Products Supplier
Establishing Brand Importance And Recession Risk

Conducted a 2-phase, 5-week customer & market due diligence to establish: (1) the target’s cyclical exposure/recession risk; (2) the target’s competitive positioning/reputation; (3) manufacturers’ rep dynamics; (4) pricing dynamics/trends in the target’s product categories; and (5) e-commerce trends in electrical products market. To this end, Gotham:  conducted interviews and surveys with electrical contractors, distributers, and manufacturers’ reps; built an MSA-level electrical product market sizing model; conducted recession risk analysis; and built an electrical product map. Our fact-based brand importance and recession risk assessment allowed our client to successfully close the deal and develop a suitable capital structure to withstand a recession. The business performed within quantified parameters during the COVID-driven demand shock. 

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Technology Event Marketing Agency
Assessing Outsourcing Dynamics, Company Positioning, And Recession Risk

Conducted a 2-week customer & market due diligence ahead of the check-in bid to establish addressable market size and trends, competitive positioning and reputation, and the target’s cyclicality exposure/ recession risk. To this end, Gotham:  conducted customer interviews and an online survey of large technology companies, including C-suite, marketing and event directors, and field managers; built detailed profiles of different event types and services required; identified/profiled ~300 event agencies; assessed recession risk; and developed a bottom-up market sizing model. Gotham’s comprehensive fact-based assessment allowed our client to move forward with confidence in the auction process and to secure an LOI.   

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Related Capabilities

 

Operational Due Diligence

 

Post-Merger Integration/ Carve-Out Planning

 

Pragmatic Growth Strategy

 

Sales & Marketing Effectiveness

 

Rapid Operations Improvements

Industry Expertise

 
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Consumer
 
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Food & Beverage
 
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Healthcare
 
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Industrials
 
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Infrastructure
 
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Services

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